1. Purpose

The purpose of this AI Ethics Policy is to guide Global Study in the development, deployment, and use of Artificial Intelligence (AI) technologies in an ethical and responsible manner. This policy outlines the principles that the company and its employees must follow to ensure that AI systems are designed and used in a way that respects human rights, promotes fairness, and enhances the well-being of all stakeholders.
  • Slowness or other performance issues with individual features (link expansions, search, file uploads, workflow runs, etc.);

  • Issues that are related to external apps or third parties, including Student Advisor Connect;

  • Any products or features identified as pilot, alpha, beta or similar;

  • External network or equipment problems outside of our reasonable control, such as bad routing tables between your internet service provider (ISP) and our server; and

  • Scheduled Downtime for maintenance.

2. Scope

This policy applies to all employees, contractors, and partners of Global Study involved in the research, development, deployment, and use of AI technologies.

3. Policy

3.1. Respect for Human Rights
Global Study is committed to respecting and upholding human rights in all its AI-related activities. AI systems must be designed and used in a way that respects the rights to privacy, non-discrimination, and freedom of expression, among others.
3.2. Fairness and Non-Discrimination
AI systems must be developed and used in a manner that is fair, unbiased, and inclusive. Global Study will actively work to identify and mitigate biases in AI systems, ensuring that they do not perpetuate or exacerbate existing inequalities.
3.3. Privacy and Data Protection
Global Study will prioritize the privacy and data protection of individuals when designing and using AI systems. The company will comply with all applicable data protection and privacy laws and adhere to industry best practices for data handling and storage.
3.4. Transparency and Explainability
AI systems used by Global Study must be transparent in their operation, and the company must provide clear explanations of the logic and reasoning behind AI-generated outputs. Global Study will maintain a centralized system for AI governance and compliance efforts (‘AI System of Record’) that provides comprehensive transparency across the organization of proposed and active AI efforts and will ensure that the organization is trained and has necessary access to the system for their ongoing work and reporting. Stakeholders should be able to understand how AI systems work and the basis for the decisions they produce.
3.5. Accountability and Responsibility
Global Study holds itself accountable for the ethical use of AI and the outcomes generated by AI systems. The company is responsible for ensuring that AI technologies align with this policy and for addressing any adverse impacts resulting from their use.
3.6. Safety and Security
AI systems must be designed, developed, and used with a focus on safety and security. Global Study will prioritize the protection of individuals and society from potential harm and will work to minimize risks associated with AI technologies.
3.7. Human-Centered AI
AI systems should be designed to augment and empower human decision-making, not replace it. Global Study will promote human-AI collaboration and ensure that humans retain control over AI systems and their outputs.
3.8. Environmental and Social Sustainability
Global Study will strive to develop and use AI technologies in a manner that promotes environmental and social sustainability, minimizing negative impacts on the environment and communities.

4. Implementation and Monitoring

4.1. AI Ethics Committee
Global Study will establish an AI Ethics Committee responsible for overseeing the implementation of this policy, providing guidance on ethical AI practices, and monitoring the company's AI-related activities for compliance with these principles.
4.2. Training and Education
Employees involved in the research, development, deployment, and use of AI technologies must receive appropriate training on AI ethics and the principles outlined in this policy.
4.3. Collaboration and Stakeholder Engagement
Global Study will actively engage with stakeholders, including employees, customers, partners, and regulators, to promote dialogue, share knowledge, and collaborate on ethical AI practices.
4.4. Periodic Reviews
The AI Ethics Committee will conduct periodic reviews of the company's AI-related activities to ensure adherence to this policy, identify emerging ethical risks, and recommend updates to the policy as necessary.

5. Enforcement

Violations of this policy may result in disciplinary action, up to and including termination of employment, in accordance with Global Study's disciplinary policies and procedures.

6. Policy Review

This policy will be reviewed annually or as needed, based on the evolution of AI technology and the regulatory landscape. Any changes to the policy will be communicated to all employees.

7. Effective Date

This policy is effective as of September 1, 2023.